Return/Exchange Policy

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Return/Exchange Policy & Order Processing

Cardullo's mission is to provide its customers with the highest quality products. We guarantee you'll be completely satisfied with your purchase. If you aren't - for any reason - simply return your order. If you would have any specific questions, feel free to contact us at 617-491-8888.

Return / Exchange policy:

All disputes have to be conducted within two weeks of purchase in the store or at the Cardullos.com. Please include a letter specifically explaining the concern. The following criteria is applied for all purchases:

	All items of dispute have to be sent or brought to the store.
	All purchases have to be accompanied with a valid sales receipt for the items being exchanged.
	Exchanges are possible if the original packaging of products are intact (unopened).
	Returns are available only for the defective items which are not on sale. Please indicate whether you'd like us to issue you a replacement or store credit.
	No cash returns with out a receipt.
	All sale items are final.
	Please include the shipping label from the outside of your package for identification purposes.

Taxes

A sales tax rate of 5% will be applied to non-food items.

Credit Cards

We accept American Express, Visa, MasterCard and Discover Card.

Your credit card will not be charged until your order has been processed and shipped.

Gift Basket Orders

We reserve the right to substitute products of like value and quality in the event of inventory shortages. Wine or Champagne can be added to a basket upon special request. Any wine may be paired with any basket.

Note: We may be limited to what states we can ship wine to.

Read or download our 2007 Gift Catalog!

Cardullo's Gourmet Shoppe • Harvard Square's "Other Institution"

6 Brattle Street, Cambridge, MA 02138

Hours: Monday-Friday 9am to 8pm, Saturday 9am to 9pm, Sunday 11am to 7pm

Phone: 617-491-8888 Toll-free: 800-491-8288 Fax: 617-876-5066

Email: shipping@cardullos.com • Copyright ©1998-2007

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